Shipping FAQ

Free Shipping On Orders Over $30!

Shop with us today and you'll receive Free Standard Shipping on orders over $30. To take advantage of this offer, select UPS Ground during Checkout. Free Standard Shipping offers are valid with online only! This offer is subject to change at any time. This offer applies to the order total being shipped to a single address. Additional shipping charges may apply when shipping to: Alaska, Hawaii

We at Piyo Piyo USA would like your shopping experience to be an enjoyable and rewarding one. Below are some of the most commonly asked questions we receive on a day to day basis. If you do not find your question listed below, please contact or call customer service at 1-888-789-PIYO(7496).

Where does Piyo Piyo USA ship to?

We are proud to say that we are able to ship to most of North America. We currently ship to the United States, Canada, Alaska, Hawaii and the U.S. Territories (for a flat rate of $30). Unfortunately, we are not shipping to APO/FPO addresses; however we are working on integrating other shipping methods that will allow us to reach these addresses as soon as possible.

Do you have website for outside of the US?

Yes. For a full list, please visit for a list of all our global sites.

Which carriers do we use?

We currently ship our orders via FedEx, UPS and UPS. For our international accounts, we ship via DHL.

Can I track my orders?

Yes, you will receive an email with a UPS tracking number once your order ships from our warehouse.

What should I do if the carton is extensively damaged?

If there is extensive damage to the carton (when you first receive your order), please refuse the order and email us immediately Please include your order number within the subject line of the email for quick reference.

Where can I get further assistance?

Please contact us at or call customer service at 1-888-789-PIYO(7496)should you have any questions, comments or concerns.